We're investing £90 million in the regional economy

13 May 2014

We're making a major investment in the regional economy through the retendering of some of our maintenance contracts.

The contracts cover everything from planned maintenance, including kitchen and window renewals, to responsive repairs, empty homes and gas servicing, as well as a substantial expansion of our in-house maintenance team. They are worth over £90 million over the next 10 years, a major commitment to selected contractors and residents.

We've worked closely with our residents to ensure that we’ve found the right contractors, choosing businesses with a proven track record in delivering these services. The contractors had to prove their commitment to local communities, promoting apprenticeship programmes and deliver social value to meet our high standards.

Mark Beard, Director of Customer and Community Operations, said: “Maintaining our homes and ensuring they’re safe are some of the most important services we provide to our residents, whether it’s responding to emergency repairs, planning upgrades to kitchens and bathrooms or servicing equipment.

“These are five year contracts, with an opportunity to extend up to ten years, meaning our contractors can really invest in their services and provide consistency to residents in the long term.

“We’re excited to be investing in our own in-house maintenance team at the same time as signing these contracts. We’re doubling its size, employing more people and expanding its operating area. This shows our commitment to Somerset and the West of England – we’re here for the long term!”

The chosen contractors were put through a rigorous selection programme, which included interviews and site visits with our staff and residents. They will also sign up to a common ‘doorstep standard’, to ensure that all our customers receive the same consistently great service no matter which contractor they come into contact with.

The selected contractors are: Anglian Building Products, the large projects division of Anglian Windows, Gregor Heating, Electrical and Renewable Energy, John West Contractors Ltd, MD Building Services Ltd, Mi-space (UK) Ltd, NKS Contracts Ltd and Spectrum Property Care Ltd.


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