Celebrating Get Online Week 2016 #GOLW16

17 October 2016

Our Individual Empowerment Team Manager, Gia Hancock, blogs about how we can help residents access online services this Get Online Week.

This week we’re celebrating Get Online Week, an annual celebration seeing thousands of events take place in communities all across the country, showing people how the internet can make life easier, cheaper, healthier and more fun.

Each year, we help more and more of our residents to access online services to support them to find work, access health advice or save money.

Even though people have the skills to get online, many are unable to access the internet due to limited resources or costs. Barriers to this digital divide stem from lack of access to computers in convenient locations, or the internet at home. This can result in those ‘digitally excluded’ people becoming social isolated, and left struggling to find employment or financial help.

With the roll out of the Government’s Universal Credit digital service across our regions – the service is already ‘live’ in Bath and North East Somerset, Mendip, Sedgemoor and West Somerset, reaching areas of Taunton Deane later this month – it’s more important than ever that our residents are confident in using online services. Applying for Universal Credit payments will primarily be done online.

Better cost efficiencies are why more and more services are going digital, shutting shop on traditional pen and paper methods and timely, and costly, meetings. There’s also plenty of savings to be had as a consumer online, and we’ll be sharing our best tips over on Facebook over the coming week.

Do you need support? Our Individual Empowerment team has a specialist digital inclusion service offering one-to-one support, training and advice to our residents on getting online, accessing Universal Credit payments, setting up an email account, and more! Call us on 01934 526000 or 0845 8729729 if you need help to get online.