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Topping 2000 views of on our merger proposals with DCH
12 October 2017
More than 745 of our customers responded to our survey, sharing their views on whether they agree that a bigger, stronger organisation can do more to build much-needed new homes, and to continue to invest in transforming service delivery. Combined with DCH’s response, we’ve heard from more than 2,000 people living in our homes.
Fire update: keeping you safe in your home
26 June 2017
In light of the tragic event at Grenfell Tower in London last week, we want to reassure you that fire safety is a priority for us. We work closely with local fire authorities and other specialist services to ensure that all our communal buildings meet all fire regulations.
Modern slavery and human trafficking
07 June 2017
We aim to promote the highest standards in how we run our business and in our employment and procurement practices. We support the principles of the Modern Slavery Act and the abolition of modern slavery and human trafficking.
Committed to investing in our team: celebrating our latest housing graduates
26 October 2016
We’re celebrating this month (October 2016) as 12 members of our team recently completion of their Level 3 certificate in Housing Practice, a qualification offered by the Chartered Institute of Housing (CIH).
Making a digital difference #GOLW16
21 October 2016
Our Individual Empowerment Manager, Vicky James, brings Get Online Week to a close casting a look back at some of our accomplishments over the last year.
Emmdee has become MD
21 October 2016
Previously known as Emmdee, our contractors is changing its name to The MD Group, complete with a new multi-coloured butterfly logo
Connect with us this Get Online Week #GOLW16
20 October 2016
Our Resident Engagement Officer, Emily Burnell, gives us a flavour of the online panels and surveys you can get involved with this year.
Keep your children safe online #GOLW16
19 October 2016
Our Individual Empowerment Manager talks about keeping your children safe online
A day in the life of our Digital Inclusion Worker #GOLW16
18 October 2016
Our Digital Inclusion Outreach Worker, Nick Cocking, blogs about what he gets up to to support residents to get online.
Celebrating Get Online Week 2016 #GOLW16
17 October 2016
Our Individual Empowerment Team Manager, Gia Hancock, blogs about how we can help residents access online services this Get Online Week.
Listening to the customer of 2016
06 October 2016
This National Customer Service Week, Customer Contact Team Leader James Ballantyne blogs about meeting the needs of our customers and learning from complaints.
We’ve launched our latest report on our social impact
08 August 2016
Our Social Impact Report for 2015-16 is here! This is our second report looking at the positive impact of our Individual and Community Empowerment service on both our residents and our communities.
Our “new look” Resident Engagement service
22 July 2016
We’ve been looking at ways to improve how we engage with our residents. We did a consultation by email with residents and had over 300 responses that have helped us to develop our ideas. We’ve now finalised our plan and will launch our new look Resident Engagement service on 1 October 2016.
We’ve held an event in rural Farmborough to celebrate 13 new homes
15 July 2016
A ribbon cutting ceremony has taken place at a development of 13 affordable homes in Farmborough, a small village 6 miles south west of Bath.
Taking action on missed appointments
07 March 2016
We record around 350 missed appointments every month, for repairs, new kitchens and bathrooms, and other really important work that we must do to keep you and your families safe. Find out what residents think and what we plan to do about it.
Bristol’s Lord Mayor visits our self-build scheme of 10 new homes for former homeless ex-service personnel
23 December 2015
The Lord Mayor of Bristol, Councillor Clare Campion-Smith, has visited our new development of 10 homes for ex-service personnel, who were previously living on the streets.
We've welcomed two new members to our Board
21 December 2015
We've strengthened our Board with the appointment of Tony MacGregor and Antony Durbacz.
Unless we build more affordable homes, our villages will suffer
08 July 2015
Nick Horne, our Chief Executive, explains why the lack of affordable homes in rural areas should be a concern for us here in the South West.
Our view on extending Right to Buy
14 April 2015
We're in the midst of a housing crisis caused by an undersupply of new homes where too many people and families are unable to afford a decent affordable home.
We're the new provider for domestic abuse services in Somerset
05 December 2014
We will be providing Domestic Abuse Services for Somerset County Council from 13 January 2015.
We've launched ‘Just go for it’: a film about resident involvement
18 June 2014
We've launched our latest film, ‘Just go for it’, which shows the positive impact that resident involvement has, both on the organisation and on residents themselves.
Success at North Somerset Jobs Fair
01 April 2014
We were one of a number of North Somerset employers who attended the North Somerset Council jobs fair on Tuesday 25 March.
We welcome our new Into Work Team!
07 March 2014
This week, we've welcomed a new Into Work staff team, to help and support residents to access employment, training and volunteering opportunities.
What does home mean to you photo competition
05 November 2013
You may or may not have heard of Yes to Homes before, but they’re the campaign that is addressing the housing crisis. Yes to Homes helps members of the public tell their councillors they support more…