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What's happening in my area
Poppy Court residents receive an early Christmas gift
22 December 2017
Armed forces veterans living at Poppy Court, Worle, were treated to some Christmas cheer by SSAFA, a local charity supporting people and families in the south.
Board games donated to local charity
13 December 2017
Last Monday, Jonny Mathers our Tenancy Sustainment Team Leader visited the XTND Improving Futures project to donate board games collected by our colleagues.
Celebration of the opening of nine new supported homes in Filton, South Gloucestershire
01 December 2017
Yesterday we and the South Gloucestershire Council celebrated the opening of nine new supported homes in Filton.
Seaward Way Dreamscheme donates to local foodbank
27 November 2017
Seaward Way, Minehead has been a hive of activity with residents young and old getting involved in the latest Dreamscheme activity to be held in the neighbourhood, working together to collect much needed donations for the local foodbank.
Weston residents support digital scanner appeal
07 September 2017
Despite a rainy August, residents and staff at Knightstone House in Weston-super-Mare held its annual summer celebration on Thursday 17 August.
Future of community investment in the south west
18 July 2017
By: Pete Davies, Community Empowerment Manager
Fire update: keeping you safe in your home
26 June 2017
In light of the tragic event at Grenfell Tower in London last week, we want to reassure you that fire safety is a priority for us. We work closely with local fire authorities and other specialist services to ensure that all our communal buildings meet all fire regulations.
Empowering our community leaders
01 November 2016
We’re celebrating the achievements of our residents who have completed our accredited Community Leadership training programme.
Making a digital difference #GOLW16
21 October 2016
Our Individual Empowerment Manager, Vicky James, brings Get Online Week to a close casting a look back at some of our accomplishments over the last year.
Keep your children safe online #GOLW16
19 October 2016
Our Individual Empowerment Manager talks about keeping your children safe online
A day in the life of our Digital Inclusion Worker #GOLW16
18 October 2016
Our Digital Inclusion Outreach Worker, Nick Cocking, blogs about what he gets up to to support residents to get online.
Celebrating Get Online Week 2016 #GOLW16
17 October 2016
Our Individual Empowerment Team Manager, Gia Hancock, blogs about how we can help residents access online services this Get Online Week.
Listening to the customer of 2016
06 October 2016
This National Customer Service Week, Customer Contact Team Leader James Ballantyne blogs about meeting the needs of our customers and learning from complaints.
Our “new look” Resident Engagement service
22 July 2016
We’ve been looking at ways to improve how we engage with our residents. We did a consultation by email with residents and had over 300 responses that have helped us to develop our ideas. We’ve now finalised our plan and will launch our new look Resident Engagement service on 1 October 2016.
Taking action on missed appointments
07 March 2016
We record around 350 missed appointments every month, for repairs, new kitchens and bathrooms, and other really important work that we must do to keep you and your families safe. Find out what residents think and what we plan to do about it.
Bristol’s Lord Mayor visits our self-build scheme of 10 new homes for former homeless ex-service personnel
23 December 2015
The Lord Mayor of Bristol, Councillor Clare Campion-Smith, has visited our new development of 10 homes for ex-service personnel, who were previously living on the streets.
We've launched a home safety campaign
14 September 2015
We've launched a campaign this week to ensure residents stay safe in their homes.
Our Yeovil Foyer receives ‘TalentS’ award for its investment in young people’s talents
21 August 2015
Our Yeovil Foyer has been awarded a ‘TalentS’ award by national organisation, The Foyer Federation.
Young people in Bristol embrace healthy eating on a budget
03 June 2015
A group of young people in Bristol have produced a recipe book and a film, to help others like them to eat more healthily on a tight budget.
Money matters, time matters event comes to Frome
10 April 2015
We teamed up with Aster Communities and more than 20 other Somerset-based organisations to hold Money Matters, Time Matters, a free drop-in event for people living in Frome to get help and support on financial matters.
Planning secured for new retirement complex and homes for people with learning difficulties in Taunton
05 February 2015
We've secured planning permission to build 66 Extra Care apartments for over 55s and 12 assisted living apartments for people with learning difficulties, at Parmin Close in Taunton.
Equalities Group raising awareness of LGBT History Month
23 January 2015
Our Equalities Group work hard to put the diverse needs of our residents and staff at the heart of what we do. It’s made up of residents and staff, and helps us to ensure all our customers receive…
We're the new provider for domestic abuse services in Somerset
05 December 2014
We will be providing Domestic Abuse Services for Somerset County Council from 13 January 2015.
We're here to help at the 'One Stop Shop'
11 November 2014
An Officer from our Income Team will be at the One Stop Shop in Bath every Thursday to provide help and advice. They're able to help with questions about rent, housing benefit, Universal Credit and…
Free Internet and computer support in Frome
10 October 2014
The Cheese & Grain is offering friendly and open IT sessions for everyone at the Computer Hub (held upstairs).
We've recruited a new digital team to help residents get online
19 September 2014
We've launched our new Digital Inclusion Team to help residents get online and access digital services.
Are you a young jobseeker in North Somerset? Our new partnership could help
15 September 2014
We're part of a new project, called HYPE West, which has been launched to help and support young jobseekers across North Somerset.
Memorial Club in North Somerset is revamped with our support
21 August 2014
We’ve supported a revamp of the Pill Memorial Club, a local venue in the village, along with our contractors, Lovell.
We've been awarded an enhanced level Employability Chartermark for Business
20 August 2014
We've been awarded an enhanced level Employability Chartermark for Business, for our business strategy commitment to employability.
Refurbished sheltered housing scheme officially opened in Clevedon
15 August 2014
On Wednesday 13 August, we officially re-opened our sheltered housing scheme Knightstone Court in Clevedon, after extensive refurbishment work.
Community Empowerment news: Residents in Bradley Stoke have redesigned their communal space
28 July 2014
Residents from Cross Tree Grove in Bradley Stoke have made a huge difference to their cul-de-sac green space, which has been redesigned to benefit the whole community.
Our partnership to give local sport a boost in Somerset communities
11 July 2014
A project called ‘Creating Active Communities’ is set to help more local people get into sport thanks to £167,450 of National Lottery funding from Sport England’s Community Sport Activation Fund.
We've launched ‘Just go for it’: a film about resident involvement
18 June 2014
We've launched our latest film, ‘Just go for it’, which shows the positive impact that resident involvement has, both on the organisation and on residents themselves.
We donate items to school in rural Zambia
20 May 2014
We've donated 50 drawstring bags full of items such as pens, beach balls and torches, to a school in rural Solwezi in Zambia.
Independent investigation report published
14 April 2014
NHS England has published a an independent investigation report into the care and treatment of a former resident of one of our supported housing schemes. The report offers an impartial review of the…
Young residents at Foyers show talent at basketball sessions
24 March 2014
Residents from the Bristol and Yeovil Foyers took part in basketball ‘Ignite Days’ on Wednesday 12 March and Thursday 13 March.
Could our Individual Empowerment Team help you?
17 February 2014
We've launched a short animation to let you know all about our Individual Empowerment Service
Happy chefs: Five young people cook up an Italian treat at the Yeovil Foyer
21 January 2014
Five young residents who receive support at the Yeovil Foyer, took part in a cooking session on Monday 20 January.
We have collected over 200 items for foodbanks
13 January 2014
We've collected more than 200 items over the Christmas period to donate to the foodbank in the centre of Weston-super-Mare.