We’re usually responsible for your buildings insurance if:
- You’re a shared owner and we own the freehold of your building
- You’re a leaseholder and we own the freehold of your building
- You own an apartment in a leasehold scheme for the elderly or retirement scheme
You pay for your share of the buildings insurance every month as part of your service charge. You'll need to arrange your own contents insurance to cover personal possessions.
What does the buildings insurance cover?
For more information on what the policy covers, including the policy excess and contact details, please click on one of links below:
How to make a claim
If you are a leaseholder or shared owner, you can contact Zurich Municipal direct to make a building insurance claim.
To make a claim with Zurich, call: 0800 335500, quoting reference number: JHA-22S517-0013
If there is any damage to the communal areas for which LiveWest has responsibility, please contact us and we will deal with any claims.