We’re usually responsible for your buildings insurance if:
- You’re a shared owner and we own the freehold of your building
- You’re a leaseholder and we own the freehold of your building
- You own an apartment in a leasehold scheme for the elderly or retirement scheme
You pay for your share of the buildings insurance every month as part of your service charge. You'll need to arrange your own contents insurance to cover personal possessions.
What does the buildings insurance cover?
For more information on what the policy covers, including the policy excess and contact details, please click on one of links below:
How to make a claim
To make a claim or to obtain a copy of the full policy, please contact Arthur J. Gallagher Insurance Brokers Ltd directly on: 01245 341200, quoting policy number: 17/RSL/10316/A.
If you're reporting an emergency claim outside of normal office hours, please call: 0121 411 0535.
If there is any damage to the communal areas for which LiveWest has responsibility, please contact us and we will deal with any claims.