Report a repair

Before you report a repair please have as much information as possible about the problem so we can think about what needs to be done, and make sure we have everything we need to do the repair. We’ll need to know:

It's also worth checking our leaflet Repairs: Explaining who's responsible before you report anything, to make sure it's something we cover.

First, you'll need to tell us a bit about you, and then complete the form below about the repair you'd like to report.

Report a repair






It would help us get to the bottom of your repair more quickly.