Customer Announcement
Customer Portal unavailable overnight.

As part of a continuing programme of essential work to ensure the security and stability of systems, our Customer Portal will be unavailable from 5:30pm on Friday 10 April until 7:30am on Monday 13 April. For health and safety emergencies during these hours, please use our out of hours service by calling 0300 123 8080.

8 February 2021

Do you qualify for the Covid Winter Grant scheme?

Check to see if you could apply to your local authority for funding if you are considered vulnerable and are need of financial support
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The government is aware that many households are facing financial hardship due to the impact of the coronavirus (Covid-19) pandemic and may be struggling to afford food, heating or online access.

Your local authority may have secured a government grant to provide additional financial and practical help to you during this time. 

Schemes vary depending on locations, but your local authority will be able to advise you what is available where you live.

Find your local authority here.