To help us provide a reliable and efficient service, we may need to carry out your annual gas and oil safety check earlier than usual.
By arranging some appointments earlier, we can spread our workload more evenly throughout the year. This helps us avoid delays and continue providing a high-quality service to our customers. There is no extra cost to you.
Your annual gas or oil safety check is an important part of keeping your home safe. These checks help make sure your appliances are working properly and reduce the risk of carbon monoxide leaks and other safety issues.
If you receive an appointment for your gas or oil safety check, please make sure we can access your home. If the appointment date or time isn't suitable, please call our Customer Services team on 0300 123 8080 and we'll be happy to rearrange it.
This won't affect all customers, but we'll contact you if it applies to you. Thank you for helping us keep your home safe.
If you have any questions, you can contact us.