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Customer Announcement
Please visit our Customer Portal for non emergency repairs.

Our Customer Service Team are experiencing a high number of calls as a result of Storm Bert. Please visit our Customer Portal for non emergency repairs. 

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A home for everyone
20 December 2023

Join our Friends of InFocus volunteer group to be entered into a prize draw

As a friend of InFocus, you can support the InFocus group by sharing your experiences of services with them, and by commenting on their reports and recommendations.
Members of InFocus.

We are looking to grow the number of customers in our Friends of InFocus group, who play an important part in having their say on the services they receive from LiveWest. 

Joining the group will give you the chance to share your views to help improve things for you and other LiveWest customers. You will not need to commit very much time at all, with around 20 minutes every couple of months being plenty to make a difference. You can also get involved from the comfort of your home. 

As a friend of InFocus, you can support the InFocus group by sharing your experiences of services with them, and by commenting on their reports and recommendations. 

We are keen to hear from as many customers as possible, but we particularly welcome applications from customers from an ethnic minority background, the LGBTQ+ community, residents under the age of 45, and shared owners. This is to help us get feedback from a diverse range of customers. 

Sign up to our Friends of InFocus by 31 December 2023 to be in with the chance of winning a £50 Love2Shop voucher in our prize draw (see competition terms and conditions). Please email your name and contact information to register your interest

Find out more about getting involved at LiveWest, including the different volunteer groups you can join