Close
Customer Announcement
Customer Portal unavailable overnight.

As part of a continuing programme of essential work to ensure the security and stability of systems, our Customer Portal will be unavailable from 5:30pm on Friday 10 April until 7:30am on Monday 13 April. For health and safety emergencies during these hours, please use our out of hours service by calling 0300 123 8080.

16 February 2019

Out of work or losing your job?

The good news is, you’re not alone…help is at hand. 
Out of work or losing your job

If you’ve lost your job, you may be worried about money and falling into debt.

What to do if you’ve lost your job – getting benefits

If you have lost your job, let your local Jobcentre Plus or Jobs and Benefits Office know straight away. They will explain what benefits you can get and help you with your claims. You can visit them in person or make a claim for Universal Credit online or over the phone.  

Make sure you have the following information with you when you make your claim:

  • National Insurance number

  • Previous employer details

  • Information about your education

  • Information about your income or savings

  • If you have a partner, you’ll also need to provide their details

Visit www.gov.uk where you’ll find helpful links, benefits calculators, and up to date information about the benefits you can claim.