As the cost of living crisis continues to stretch household budgets for many, we are committed to supporting you if you are under pressure financially.
We have provided over 3,500 grants since April 2020, amounting to nearly £650,000 to help support customers.
There have been significant rises in the cost of energy bills and food in the last year, so we have been focusing our support through our Crisis and Hardship grant on helping with those costs. This includes making an additional £100k available for customers in need of help with food and energy bills last year.
In order to continue prioritising helping customers with their food and energy bills, we are going to be looking at how the Supporting Communities and LiveWest Opportunity Fund grants work for customers. Whilst we do this review, both grants will be closed.
We will continue to keep you informed with any further updates or changes to our grants and the support available to you.
Additional support available
If you require additional assistance our Tenancy Sustainment team can offer up to 12 weeks support. They can provide advice and guidance including help with managing your finances or your home and tenancy. They can also signpost to external specialist services and organisations to assist with your health and wellbeing. The Tenancy Sustainment team may also be able to help you, where eligible, with looking for other grant funding that could be available from charities or organisations.
You can make a self-referral for support from our Tenancy Sustainment team.
You may also find it useful to view our cost of living page, which contains information and advice to help you with the rising cost of living.
If you need advice on managing your energy bills or trying to be more efficient with how you use your energy, visit the energy advice area on our website.