Gas and electric meter credit

Make sure you always keep your gas and electric meter credit topped up so you never run out.

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Do you have gas and no heating or hot water? Back to top

Do you have another gas appliance such as a cooker?

Try lighting the hob. If it lights you have a gas supply. If it does not light, please check your gas supply.

If you pay for your gas quarterly

  • Make sure the yellow gas cock directly below the boiler is in the on/open position

If you pay using a top-up card

  • Check the LCD screen on your gas meter . Does this say ON?
  • It if does not say ON, your meter has locked out. Please insert your top-up card and follow the instructions on the gas meter screen.

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