If you need a repair, please visit our customer portal.
Water authority inspection of outside drains
We will follow the instructions provided by the water authority.
We are responsible for this
As part of a continuing programme of essential work to ensure the security and stability of systems, our Customer Portal will be unavailable from 5:30pm on Friday 10 April until 7:30am on Monday 13 April. For health and safety emergencies during these hours, please use our out of hours service by calling 0300 123 8080.