29 January 2026Unlocking additional capacity: Bromford Flagship LiveWest merger finalisedAs of 29 January 2026, our merger with Bromford Flagship LiveWest has been finalised.
21 April 2026Customer Portal upgrade – planned downtime this weekendWe’re making improvements to our customer portal to help keep it secure and make our services more reliable.
17 April 2026Celebrate Earth Day with small changes that matterDiscover simple everyday habits that boost wellbeing while helping protect our planet and communities.
16 April 2026Staying safe in your gardenWhether you’re gardening or just enjoying being outside, it’s important to stay safe.
14 April 2026Drive to make our homes more energy efficient earns award successOur commitment to ensuring our homes are affordable to heat and contribute positively towards the Government’s Net Zero target has been recognised at an awards ceremony.
10 April 2026Customer Portal unavailable for a planned system upgradeThis coming weekend, our Customer Portal will be unavailable.
9 April 2026Retrofit project in Devon delivers greener and warmer homesEnergy-saving upgrades help our residents cut bills while improving the efficiency of their homes.
2 April 2026It’s never too early to start saving for ChristmasStart saving early to enjoy a stress-free, affordable Christmas 2026.
31 March 2026Our services over the Easter bank holiday weekend Our Customer Service centre will be closed over the bank holiday weekend.
25 March 2026Your feedback on our services- ICS 2025Each year we review our customer experience satisfaction with the Institute of Customer Service.
