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Connecting with you

Welcome to Connecting with you, where we update you on some of the latest news across our services. You can view our latest March 2025 issue, or look through previous editions for stories you may have missed. You can also use the filters to find stories in different topics. 

Safety in your home this spring

March 2025
Safety
Share
Scaffolding outside of a building.

Keeping you safe is a priority for us, and we regularly share tips and advice to do this. Take a look at some of our latest safety advice below with links to the Your Safety section on our website. 

Lithium batteries

Lithium batteries are very common, providing power for household items like laptops, mobile phones, electric cigarettes or vapes, vacuum cleaners and many more. Lithium batteries are generally safe, but if misused, damaged or disposed of incorrectly can cause serious fires. Find out more about lithium batteries.

Scaffolding

Sometimes we have to put scaffolding up on homes and buildings, usually to complete repairs to roofs, windows or other high places that can’t be reached safely.

Scaffolds can be very dangerous due to their height, and should only be accessed by those authorised and trained to use it. 
It’s important to keep children safe around scaffolding, and report any issues you notice to us as soon as you spot them. 

Find out more about scaffolding and how you can stay safe.

Garden safety

The warmer weather is here, the perfect time to get outside and enjoy gardens and outside spaces. There are a range of potential hazards, from gardening tools to barbecues. Take a look at our advice for staying safe in your garden.

Staying safe in the kitchen

Fridges, washing machines and other white goods can be the source of fires in homes, usually due to appliances being faulty. Registering your appliances can help you to stay safe as you will be notified of safety recalls and other warnings. Read our full advice on white goods. Fires started from cooking can be very dangerous, so it’s important to try to avoid these happening. Take a look at our advice for staying safe when cooking.  

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